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Legal

Terms of Service

Effective date: March 1, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a binding agreement between you ("User" or "you") and Pure & Co ("Pure & Co", "we" or "Company"), together with our Privacy Policy and any other documents expressly incorporated by reference (collectively, "Agreement"). This Agreement governs your use of the pureair-au.com website ("Website"), including all features, functionality, content, and services accessible on or through the Website.

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT, REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD, AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

2. Changes to the Terms

We may revise and update these Terms from time to time at our sole discretion. All changes are effective immediately when posted and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

3. Intellectual Property Rights

The Website is protected by copyright laws and international intellectual property treaties. You acknowledge and agree that the Website is provided under license, not sold, to you. Pure & Co and its licensors retain the entire right, title, and interest in and to the Website, including all copyrights, trademarks, and other intellectual property rights.

4. License Grant

Subject to your acceptance of this Agreement, Pure & Co grants you a limited, non-exclusive, and non-transferable license to access and use the Website for your personal, non-commercial use in accordance with this Agreement.

5. License Restrictions

You shall not:

  • Copy the Website except as expressly permitted by this Agreement;
  • Modify, translate, adapt, or create derivative works of the Website;
  • Reverse engineer, disassemble, decompile, or decode the Website;
  • Remove or obscure any trademarks, copyright, or other proprietary rights notices;
  • Rent, lease, lend, sell, sublicense, or distribute the Website to any third party;
  • Circumvent any security features or copy protection mechanisms.

6. Account Security

You may be required to provide registration details to access certain features. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. You agree to notify us immediately of any unauthorized access or security breach.

7. Age Restriction

This Website is offered and available to users who are at least 18 years old. By using this Website, you represent and warrant that you meet this eligibility requirement.

8. Use Restrictions

You agree that you will not:

  • Use the Website for any unlawful purpose or promotion of illegal activities;
  • Harass, abuse, or harm another person or group;
  • Use another user's account without permission;
  • Impersonate any person or entity;
  • Make any automated use of the Website or impose unreasonable load on our infrastructure;
  • Interfere with the proper functioning of the Website or bypass access restrictions;
  • Scrape, spider, or crawl the Website or harvest data without authorization.

9. Order Acceptance and Cancellation

Your order is an offer to buy products listed in your order. All orders must be accepted by us. We may choose not to accept orders at our sole discretion, even after sending a confirmation email. To cancel an order, please contact our customer service team within 7 days from the date on which the order is placed.

10. Prices and Payment

All prices, discounts, and promotions posted on the Website are subject to change without notice. The price charged will be the price in effect at the time the order is placed. Posted prices do not include taxes or charges for shipping and handling, which will be itemized separately. We accept all major credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and PayPal.

11. Shipping and Delivery

We will arrange for shipment of products to you. Please check individual product pages for delivery options. Shipping and delivery dates are estimates only and cannot be guaranteed. Title and risk of loss pass to you upon delivery. For full details, see our Shipping and Delivery Policy.

12. Returns and Refunds

We accept returns of products for a refund, provided the return is made within 14 days of delivery with valid proof of purchase and the products are returned in their original condition. For full details, see our Return, Refund & Warranty Policy.

13. Warranty Policy

Products offered on the Website are covered by the manufacturer's standard warranty. For complete warranty information, see our Return, Refund & Warranty Policy.

14. Goods Not for Resale or Export

You represent and warrant that you are buying products for your own personal or household use only, and not for resale or export. All purchases are intended for final delivery to locations within Australia.

15. Third-Party Materials

The Website may display content from third parties or provide links to third-party websites. Pure & Co is not responsible for third-party materials, including their accuracy, completeness, or legality. You access third-party materials at your own risk.

16. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUREAIR DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

17. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PUREAIR SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

18. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

19. Indemnification

You agree to indemnify, defend, and hold harmless Pure & Co and its officers, directors, employees, agents, and affiliates from any and all claims, damages, losses, liabilities, and expenses arising out of your use of the Website, your violation of these Terms, or your violation of any rights of another.

20. Governing Law and Jurisdiction

This Agreement and any dispute arising out of or related to it shall be governed by and construed in accordance with the laws of the State of New South Wales, Australia. Any legal proceedings shall be brought exclusively in the courts of New South Wales, Australia.

21. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

22. Contact Information

For questions about these Terms, please contact us:

Pure & Co
Email: [email protected]
Postal Address: 18 Old Wingello Rd, Bundanoon NSW 2578, Australia